Fraud Detection Policy – KeyCodeShop.com

Last updated: February 2026

1. Purpose

KeyCodeShop.com is committed to protecting its customers and business from fraudulent activity. This Fraud Detection Policy outlines how we:

  • Identify and prevent fraudulent transactions

  • Protect customer accounts and personal data

  • Comply with relevant Norwegian and international regulations

Fraudulent activity includes, but is not limited to:

  • Stolen or compromised payment methods

  • Unauthorized use of accounts or credentials

  • Chargeback abuse

  • Manipulation of promotional codes or discount systems

2. Scope

This policy applies to:

  • All purchases made on KeyCodeShop.com

  • All users, registered or guest, including buyers, resellers, and affiliates

  • All transactions, including payments, refunds, and promotions

3. Fraud Detection Measures

KeyCodeShop.com uses a combination of automated and manual controls to detect and prevent fraud:

  1. Transaction Monitoring

    • Orders are scanned for unusual patterns such as multiple purchases from the same IP, inconsistent billing/shipping information, or high-risk geographies.

  2. Payment Verification

    • Credit/debit card and payment account verification are performed to confirm authenticity.

    • Suspicious payment attempts may be temporarily declined or held for manual review.

  3. Account Monitoring

    • Accounts showing unusual activity (multiple failed login attempts, rapid purchases, or repeated returns) may be flagged for review or temporarily restricted.

  4. Device & IP Analysis

    • IP addresses, device fingerprints, and location data are analyzed to detect potential account takeovers or proxy/VPN abuse.

  5. Manual Review

    • Suspicious orders are reviewed by our compliance and support team before fulfillment.

    • Additional information may be requested from the buyer (ID verification, proof of payment, or contact confirmation).

4. Customer Obligations

To help prevent fraud, customers must:

  • Provide accurate personal and billing information

  • Notify KeyCodeShop.com immediately if account credentials are compromised

  • Not attempt to bypass payment, licensing, or security controls

Failure to comply may result in:

  • Cancellation of orders

  • Temporary or permanent account suspension

  • Reporting to relevant authorities or financial institutions

5. Payment Processor & Legal Compliance

KeyCodeShop.com collaborates with payment processors (Stripe, PayPal, Klarna, etc.) and complies with Norwegian laws regarding:

  • Money laundering prevention

  • Fraudulent transaction reporting

  • Data protection and GDPR

Fraudulent activity may be reported to:

  • Payment processors

  • Financial institutions

  • Law enforcement authorities

6. Refunds & Chargebacks

  • Refunds will not be issued for transactions identified as fraudulent.

  • Chargebacks arising from suspected fraud will be contested in accordance with payment processor policies.

  • KeyCodeShop.com reserves the right to recover losses from customers found to be engaging in fraudulent activity.

7. Data Retention

  • Information collected for fraud detection is retained for at least 5 years, consistent with accounting and AML obligations.

  • Data is processed securely and in compliance with our Privacy Policy.

8. Policy Review

This Fraud Detection Policy is reviewed annually and updated as necessary to reflect:

  • Changes in fraud patterns

  • Updates in payment processor requirements

  • Changes in applicable Norwegian or international law

9. Contact

Questions regarding fraud detection or reporting suspected fraudulent activity should be directed to:

support@keycodeshop.com